Just Another Day At The Office...
Sometimes the pleasantly unexpected has a way of catching you off guard in the best of ways, like a bite of pie that zings your tastebuds with about a thousand times more delicious flavor than you expected. A funny thing happens the first time a customer tells you that you saved their life, or day, or week- you may not really believe it. Have you ever experienced that? Part of it has more than a little to do with how normal it feels. You're just doing your job. That long distance drive or 600 mile charter flight, or 3 AM dispatch time just seems like another exciting yet relatively normal day in the business. But to you, the customer, it's much more than that. It's about knowing you can rely on someone to be the priceless key component in a chain of events. And this is where I vow to always be the strong link. Because being that vital link is being your life, day, or week saver, and I wouldn't have it any other way.
I'm Stephen, owner and head agent of Tailwind Delivery.